Privacy policy

ARTICLE 1 – PERSONAL INFORMATION WE COLLECT

When you make a purchase on our store, we collect the personal information you provide — such as your name, address, and email address.

When you browse our store, we also automatically receive your computer's IP address, which helps us understand your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new products, and updates.

SMS marketing: By providing your phone number at checkout, you agree to receive SMS messages (order tracking and abandoned cart reminders) as well as promotional offers. We send no more than 4 SMS per month. You can opt out at any time by replying STOP.

ARTICLE 2 – CONSENT

How do we obtain your consent?

When you provide personal information to complete a transaction, verify your credit card, place an order, arrange a delivery, or process a return, we assume you consent to us collecting and using it for that specific purpose.

If we need your information for any other reason — such as marketing — we will ask for your explicit consent or give you the option to decline.

How can you withdraw your consent?

If you change your mind after giving consent, you can contact us at any time at contact@eyovia-beauty.com

ARTICLE 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms & Conditions.

ARTICLE 4 – SHOPIFY

Our store is hosted on Shopify Inc., which provides the e-commerce platform we use to sell our products and services.

Your data is stored in Shopify's data storage systems and databases, protected by a firewall-secured server.

Payment: If you purchase through a direct payment gateway, Shopify stores your credit card information encrypted to PCI-DSS standards. Transaction data is retained only as long as needed to complete your order, then deleted.

All direct payment gateways comply with PCI-DSS standards, maintained by the PCI Security Standards Council — a joint effort by Visa, Mastercard, American Express, and Discover.

For more information, see Shopify's Terms of Service and Privacy Policy.

ARTICLE 5 – THIRD-PARTY SERVICES

Third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform their services.

Some third-party providers — particularly payment gateways — have their own privacy policies governing the information we are required to share with them. We recommend reviewing their policies.

Note that some providers may be located in jurisdictions different from yours or ours. If you proceed with a transaction involving a third-party provider, your information may be subject to the laws of that provider's jurisdiction.

Once you leave our site or are redirected to a third-party website or application, this Privacy Policy no longer applies.

Links: We are not responsible for the privacy practices of other sites linked from ours. We encourage you to read their privacy policies.

ARTICLE 6 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal data from loss, theft, unauthorized access, disclosure, modification, or destruction.

Credit card information is encrypted using SSL and stored with AES-256 encryption. While no method of internet transmission or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional industry-recognized standards.

Cookies

Here is a list of cookies we use:

  • _session_id — unique session identifier; allows Shopify to store session information (referrer, landing page, etc.)
  • _shopify_visit — no data stored; persists for 30 minutes from last visit; used for internal traffic tracking
  • _shopify_uniq — no data stored; expires at midnight of the following day; counts unique customer visits
  • cart — unique identifier; persists for 2 weeks; stores your cart information
  • _secure_session_id — unique session identifier
  • storefront_digest — unique identifier; used to determine whether a visitor has access to a password-protected store

ARTICLE 7 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province of residence, and that you consent to any minors in your care using this site.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Changes take effect immediately upon publication. If we make material changes, we will notify you here so you are always informed about what data we collect, how we use it, and when we disclose it.

If our store is acquired by or merged with another company, your information may be transferred to the new owners.

QUESTIONS & CONTACT

To access, correct, amend, or delete any personal information we hold about you, file a complaint, or request more information, contact our Privacy Officer at contact@eyovia-beauty.com